
Use this manual as a ready-reference. You must refer to it as your assignments and work duties change.
In cases of serious emergencies such as a danger to life or property, the rules of this manual may be temporarily changed to facilitate proper handling of the emergency. Additionally, policies may change in keeping with standard business practices or state or federal law changes. Such changes are the sole discretion of Link Staffing Services and may occur with or without notice.
TABLE OF CONTENTS
The health and safety of each employee is a responsibility that Link Staffing Services does not take lightly. Work processes and locations can present health hazards to you if you do not understand or apply the necessary safety precautions.
Link Staffing Services strives to take every measure to assure that our field staff are provided with safe and healthful work environments, are advised on appropriate PPE and educated on safety topics that will have an impact in their day to day assignments. However, we provide field staff to many client companies with varied employment needs and production operations. While we attempt to select work sites that maintain our commitment to personal safety, we cannot assure the process operations, materials and equipment used or client facilities are free from all hazards.
Your SAFETY and well-being is a great concern to Link and we firmly believe that ALL employees share in the obligation to work safely for their benefit as well as their co-workers. We sincerely believe our employees and their families should be spared any pain, distress and financial hardship which may result from accidents. The only way we can achieve this is to have you join us in a common goal of eliminating ALL accidents in the workplace.
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Link Staffing Services requires all employees to adhere with all regulations of the Occupational Safety and Health Act of 1970 and or your state specific Occupational Safety and Health Regulations. The OSH Act states, "Every employer will furnish each of their employees a place of employment free from recognized hazards" and "Each employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to this act which are applicable to his/her own actions and conduct". Failure to do so may result in disciplinary action up to and including termination, and penalties to our company or our client.
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Compliance
All field staff are responsible for complying with safe and healthful work practices. Each worksite and sometimes job task may be subject to different government required safety compliance measures. In order to protect you and abide by these regulations, you may be advised by the local office staff or your client site supervisor that PPE is required for a specific task. If you are advised of such, you are REQUIRED to wear the PPE. If you are unfamiliar with the personal protective equipment and or how to put it on or care for it, it is your responsibility to ask questions. You must help us protect you by following instruction and requesting further instruction if you are still unclear.
Without taking exception to the above, if you are required to wear a respirator on an assignment and Link did not advise you of this requirement before your assignment began, you must contact your Link Customer Service Representative immediate so we can be sure your job duties have not changed and can confirm that you have the appropriate medical clearance to wear a respirator.
Communication
Our communication system encourages all workers to inform Link and our clients about workplace hazards without fear of reprisal. Although we carefully screen and follow up with our clients, Link can not effectively address concerns that we do not know about. You are at the client sites on a day to day basis and are the best source of information regarding potential hazards in the worksite. If you see or experience a hazardous condition at a work site, please immediately advise your client site supervisor and your Link Staffing Customer Service Representative.
Training and Instruction
All employees shall have training and instruction on general and job-specific safety practices. General safety training is provided upon hire. Each month, a safety topic is presented to all field staff to educate and alert them to general safety information, basic injury prevention and compliance requirements. Job specific safety training will be completed by the client. All field staff are required to attend a minimum of two safety training programs per calendar quarter.
Your attendance will be recorded in the "Safety Training" area in your electronic personnel file.
Field Staff Responsibilities
You must pay close attention to the job at hand. Report for work rested and ready to give your full attention to each assignment. Do not distract others or let yourself be distracted. Be aware of your surroundings. Follow the work site safety practices and don't take short cuts. If an accident occurs, report it immediately to your work site supervisor and your Link Representative. Be sure to record it on your time ticket.
It is very important that you immediately report to your supervisor or Link any hazardous conditions, unsafe practices or improperly functioning equipment in your area. Only by your constant attention and quick reporting will we be able to eliminate all hazards and prevent accidents.
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The following list represents job functions that Link field staff may not perform. This is not an all-inclusive list and is subject to change from time to time.
If you are asked to perform one of these functions notify your Link representative immediately.
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Link safety rules are the minimum standards for safe working conditions. Your client site supervisor will answer any specific safety questions you may have.
Work Habits
Work Area
Work areas must be kept clean and orderly at all times. Keeping the jobsite clean is everyone's responsibility. Good housekeeping is fundamental to a safe workplace.
Smoking
Smoking is permitted in designated "Smoking Areas" at designated break times only. Smoking areas should be clearly marked throughout the work site. If they are not marked, ask your supervisor about their location. Smoking is prohibited in ALL other areas.
Workplace Violence
Link Staffing Services intends to provide a safe and secure workplace for our field staff, applicants, clients, clients of clients, visitors, and others with whom we do business. Link does not tolerate workplace violence, and such actions are grounds for dismissal. Workplace violence includes any physical attack that happens on the job, at a client site or at a Link office. If you are threatened at work, walk away and report the incident to your Link Representative. Engaging in violence or physically retaliating to verbal taunts are grounds for dismissal.
Link has a "zero tolerance" guideline for possession of any type of weapon, firearm, explosive or ammunition. Link expressly forbids the possession of firearms on company or client property, including but not limited to all client facilities, vehicles and equipment, whether leased or owned by Link or its client. In addition, firearms in vehicles owned by anyone working with or at Link and parked on Link or client property are strictly forbidden. Possession of firearms on Link or client property may be cause for disciplinary action including immediate termination of employment. To enforce this guideline, Link reserves the right and conveys this right to our clients, to inspection of anyone employed at Link and their personal effects with or without cause, including personal vehicles while on company or client premises. Refusal to allow inspection will be subject to the same disciplinary action as being found in possession of firearms.
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Some work assignments at Link Staffing Service require employees to use various forms of PERSONAL PROTECTIVE EQUIPMENT (PPE) such as gloves, safety goggles or glasses, hard hats, ear plugs, steel toed boots, fall protection harnesses, etc. Personal protective equipment will not prevent an accident from happening but it does provide a barrier to personal injury.
On some occasions, when personal protective equipment is required by the work assignment Link or the Client Company may provide it to you. PPE or equipment issued from Link or our client is considered to be on loan unless it is sold to you. All sales are final. When issued PPE or equipment on loan, you are responsible for it and you must turn it, in good working condition, BEFORE YOU ARE PAID. The cost of PPE that is not returned or returned in poor condition will be garnished from your wages according to the PPE posting.
ALL PPE MUST BE WORN AND USED AS INSTRUCTED!
If you feel you need safety equipment that is not provided, ask your supervisor or Link Representative. We will be happy to discuss your concerns.
If issued PPE or equipment breaks, do not throw it away. You must turn it in to receive credit. Items not turned in will be charged to the employee at the agreed rates.
Respirators
Where respirators are needed, care should be taken in selection and personal fit. Your Client Supervisor will provide or specify the correct respirator for your use. If a respirator is required, you MUST use it correctly. In some cases this means you will be expected to remove facial hair before being assigned to the concerned work task.
Types of respirators that Link field staff may be required to use are:
For your protection and to meet OSHA requirements, no employee may accept an assignment that requires respirator use until they have completed a pulmonary functions test. Further, the client is required to select a respirator that effectively protects you from the exposures in their environment. However, if you are wearing a respirator and can smell or taste a chemical, you must leave the exposure area immediately and advise your supervisor.
Noise
Exposure to excessive noise can cause hearing loss. Advancements are being made in the reduction of noise but there are sometimes processes and machines where noise is above the safety standards. Employees working in these areas will be required to wear personal protective equipment when directed by their supervisor.
A good rule of thumb is: If you have to talk louder than normal to make yourself understood over the machinery noise, you probably need to wear hearing protection. If you would like hearing protection and the client does not provide it, please advise your Link Representative.
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Link employees are not permitted to work in any sub-surface operations in which depth exceeds four (4) feet, or in any operation that is covered, such as tunneling. If you are operating a back hoe, digging post holes, footings or other shallow surface work, you must be sure you are familiar with the location of any underground wiring, cabling, and gas or electric lines.
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The first rule for any manual lifting assignment is: "THINK"
Once you have decided that you can lift an object, you MUST follow some basic steps in making a proper lift:
Carrying
Pushing
Pulling
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Do not operate any machinery without proper authorization, training, and instruction. It is the client supervisor's responsibility to make certain that each employee knows and understands the proper operation of the machine as well as any potential hazards involved. Never operate machinery without complete and clear instructions from your supervisor. If you have any questions or doubts whatsoever about the hazards or operation of any machine, DO NOT operate it until your supervisor has answered your questions.
Since machine-related accidents are often very serious, any written rules or supervisor's directions, which are not explicitly followed, will result in strong disciplinary action and/or dismissal.
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Link employees are not allowed on scaffolds or ladders more than 12 feet above ground level UNLESS prior approval is obtained from Link. If you were not specifically advised that your assignment would require you to work on ladders or scaffolding, please call your Link Representative immediately. Work above 6 feet off the ground requires fall protection and fall protection training. Failure to wear fall protection when working at heights at or above six (6) feet without fall protection is grounds for disciplinary action up to and including immediate termination.
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Link field staff employees are reminded that in order to comply with OSHA regulations, only trained and certified employees are allowed to operate forklifts, pallet jacks or motorized selectors. (For the purposed of this section these will all be referred to as forklifts.) If you have not been trained and authorized, you CANNOT operate this type of equipment.
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Safe Work Practices
Hot Work
Hot work is any activity that creates heat, flames, sparks, or smoke, such as gas or arc welding, cutting, grinding, brazing, or riveting. Only trained and authorized field staff may perform hot work operations. OSHA requires authorization by the client supervisor and in some cases a written permit before hot work operations begin. The permit will outline job specific hazards, safety precautions, and PPE needed for the job. If you have any questions concerning job procedures, ask your client supervisor before beginning.
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Only AUTHORIZED personnel are EVER permitted to do any electrical repair, adjustment and testing or service work. Government codes regulate these requirements and impose strict guidelines to follow in the area of electrical safety. Additionally, many states require special licensing for electricians and journeymen. Inform your Link Representative of all current state and local electrical certifications and licenses.
Lockout/Tagout (LOTO) is the process of blocking the flow of energy to equipment during maintenance and repair. Once the power is off a lock and tag are placed on the power source to prevent it from being turned on, while work is being performed.
Any Link employee requested to perform repair or maintenance on equipment or tools at a job site must first receive training and a lock from the client, as well as, authorization from your designated Link Staffing Representative.
Electrical Lockout Policy
OSHA has established minimum standards that apply toward the protection of all employees at a facility where the Lockout/Tag out procedure is in use.
When a Lockout procedure is in action, there are three identifiable groups:
It is important for your safety and the safety of those around you that you know these groups and your position/responsibility when involved in a LOTO procedure. It is your responsibility to request specific training and instruction from your Client Supervisor EACH time you fall within the Authorized or Affected category.
Lockout Procedures
This policy covers Link Staffing Services and our employees, however our clients may have variations of this policy. Check with your Client Supervisor to learn and understand their policy. IT MUST BE FOLLOWED!
Reading and understanding this policy is critical. However, it is not a substitute for training required to obtain authorization to perform a lockout or tagout procedure.
Performing a lockout without prior training and authorization or failing to perform a lockout as required may be grounds for disciplinary action as these omissions may cause conditions that are immediately dangerous.
Operation of Electrical Equipment
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Fire Classifications
Become familiar with the 4 classes of fire. Every fire extinguisher is marked for the fire it is designed to fight. You must use the right kind of extinguisher for the fire at hand. Using the wrong one could actually make the fire worse.
The thought of using a fire extinguisher seems easy and logical in an emergency. However, there is a required technique for proper use of an extinguisher. As such you MAY NOT USE A FIRE EXTINGUISHER IF YOU HAVE NOT HAD FIRE EXTINGUISHER TRAINING. Only trained and authorized employees may use fire extinguishers. Employees must inform their Link Customer Service Representative of client requests to use fire extinguishers.
General Fire Safety
To extinguish a clothing fire on yourself, drop to the ground and roll to cause a smothering effect. For another person, use a blanket, or other means if available, to smother the fire.
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In 1970, Congress passed the Occupational Safety and Health Act. Over the years amendments have been added that expanded the original requirements of the Act. The Hazardous Communication (HAZCOM or Employee Right to Know) regulations require all employers to advise their employees of the presence of any hazardous materials being used in the workplace. With a client base that changes daily, it is not possible for Link to make you aware of the hazardous materials in use at every site. Additionally, because we have no control over the client company's internal operations, we are often not advised when hazardous materials are in use. Nor do we know individual Safety/Emergency Plan provisions of each company. We do not want our employees to react to emergencies in a way that could cause increased injuries or make the situation worse. Link therefore wishes to advise you in a general manner what you, our employee, can do to insure the greatest measure of personal safety on the job.
Material Safety Data Sheets
All employees must have available to them Material Safety Data Sheets (MSDS) on every chemical in the work area. It is important to know how to read a Material Safety Data Sheet becasue this document explains safety information about chemicals in the work environment. While each manufacturer may format the information as they see fit, each MSDS must have the following information:
Any client that uses chemicals in the workplace is required to have an "Employee Right to Know Station" were the MSDS are stored. Knowing where the MSDS are located and how to read one, gives you the critical keys to protecting yourself from any potential exposure at the client site. Ask your site supervisor where you can location their material safety data sheets if you should need them.
Since Link works with many client companies utilizing different chemical substances, it is our belief your personal safety is best insured by following the established safety procedures at your assigned work site. If you do not understand the procedures or the MSDS information, ask your supervisor. If your supervisor is unable to provide you with sufficient information to answer your question(s), ask your Link Service Representative or Manager. We will be happy to obtain the information you requested.
So many of the materials you use every day at work and at home contain chemicals that could be hazardous to your health. More and more chemicals are being introduced into the work environment each year. Even common items like rubber cement are flammable and can be hazardous if improperly used. With this in mind, it is important that you take charge of your own safety and know what chemical are in your work area - even if you are not directly working with them.
Link employees are required to utilize all protective equipment required by general safety rules and material safety data sheets in the performance of their work assignments. If you are exposed to or contaminated by an unknown substance, contact your Client Supervisor immediately!
Chemicals
Identifying labels and applicable precautionary measures are required on all chemicals and hazardous materials. The label will advise you if this chemical presents a hazard. Look for common identifications such as: DANGER, WARNING or CAUTION. If you see these words on a chemical in your area, it is a good idea to check the MSDS to be sure you are knowledgeable of the hazards and safety measures needed in your work area. Many labels use the NFPA identification which is a combination of colors and numbers identifying hazards. In this case, the higher the number, on a scale of 0 to 4, the greater the hazard. The colors identify the following:
Labels MUST be present on all chemicals at the time you are using them. DO NOT remove or alter a label on any chemical container. If you are unclear how to read a label or cannot find the MSDS for that chemical, ask your supervisor.
Do not use a chemical that has no identifying label. If you need work with a chemical and must use a temporary container, be sure to label the container. If labels are not available, you must be in possession of the container at all times and must properly dispose of the unused chemical and the container when you are done with it.
Employees using or handling chemicals must practice daily hygiene in order to prevent skin dermatitis. GOOD PERSONAL HYGIENE, PROPER PPE and GOOD HOUSEKEEPING are the three most important protective barriers against chemical hazards and are everyone's responsibility.
When working with chemicals, Good Hygiene includes but is not limited to:
In some cases, clients will advise that they will launder your work cloths and request that you do not take your work boots home. These instructions are given to prevent chemical contamination of your home. They must be followed carefully.
If you have questions about any chemical, ask your work site supervisor.
Do not use an unlabeled chemical if you are not ABSOLUTELY SURE what is in the container.
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Stay alert and pay attention to where you are walking. Walk around obstructions not over or on them.
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ALL injuries, regardless of how small, must be reported and given appropriate care as soon as possible.
Should you become injured or ill while on the job and need urgent medical aid, notify your Client Supervisor immediately or send a fellow employee to notify him/her. Follow up with Link as soon as possible to file a report and be sure that we are informed of the situation.
Failure to report injuries or to receive medical treatment may result in serious infections or complications to your health. Failure to report injuries is also grounds for disciplinary action and may result in denial of a Worker's Compensation claim.
Whenever outside medical assistance is needed, the supervisor or designee will arrange to call Link and Link will assist you. In some cases, only first aid will be required. Keep in mind that failure to seek immediate medical treatment does not mean that you can never follow up on the matter if it bothers you later. For more detailed information see the Employee's Guide to Link's Transitional Activity Program on this same web page.
Additionally, if a coworker is injured in your immediate work area, find a supervisor immediately. Unless you are trained and authorized to do so, you should not render aid when there is a chance that you may be exposed to a blood borne pathogen.
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Bloodborne Pathogens can cause illness or disease when you come in contact with blood or other body fluids. These diseases include, but are not limited to HIV/AIDS, Hepatitis B (HBV), Hepatitis C (HCV), and Tuberculosis.
If you come in contact with blood or body fluids, notify your Client Supervisor immediately. DO NOT attempt to clean up blood or body fluids, contaminated equipment, or other surfaces. Workers with risk of on-the-job exposure need to be aware of Universal Precautions.
Universal precautions are infection control guidelines designed to protect workers from exposure to diseases spread by blood and certain body fluids. Universal precautions stress that all bodily fluids should be assumed to be dangerous to contact. Measures must be taken for protection against exposure to blood and certain body fluids.
These measures consist of:
Personal Protective Equipment (PPE) - PPE includes gloves, gowns, shoe covers, goggles, glasses with side shields, masks, and resuscitation bags. The purpose of PPE is to prevent blood and body fluids from reaching the workers' skin, mucous membranes, or personal clothing. It must create an effective barrier between the exposed worker and any blood or other body fluids. Check PPE for damage before putting it on. Remove PPE carefully and in such a manner to prevent the spread of contamination.
Engineering Controls - Engineering controls refer to methods of guarding or removing hazards from the workplace.
Work Practice Controls - Practical techniques that reduce the likelihood of exposure by changing the way a task is performed like using a broom to pick up glass with blood on it rather than picking the glass up by hand.
Additionally and most importantly, it is very important to wash your hands with an antibacterial soap immediately after coming in contact with or potentially coming in contact with bodily fluids. If at all possible, DO NOT handle used needles sharps or contaminated reusable sharps. Flush exposed eyes, nose, or mouth quickly and thoroughly with water. Keep open cuts, rashes and other broken skin covered at all times.
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At Link Staffing Services we believe that ALL work site hazards can be prevented or corrected if everyone accepts their responsibility for safety. This includes ALL management representatives and ALL employees. We also feel that preventing ACCIDENTS is a shared responsibility between Link, its clients and our employees. The primary responsibility in preventing human error (responsible for approximately 80 percent of all accidents) is that of the employee who has full control over his/her own actions.
There is no greater responsibility than for someone else's safety. Management strongly adheres to this philosophy at Link Staffing Services. We will use this philosophy as our guide toward setting safety policies. We must to work together to insure a safe work site and the elimination of accidents.
Thank you for choosing Link Staffing Services as your employer. We welcome you to our team and hope your work experiences are safe, challenging and fulfilling!
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