Branch Manager - Houston, Tx

JOB DESCRIPTION

Responsible for developing and managing client relationships, building LINK’s business, hire, train, and coaching branch personnel and act as key contact between the client, the branch and Link Support Center.

ESSENTIAL FUNCTIONS

• Works to dominate the high-end industrial business in designated market
• Develops and build client relationships
• Fills client orders for field staff promptly and according to our commitment
• Ensures that arrival calls, first day and weekly quality checks are performed
• Visits all active and inactive clients according to established policy
• Assists in sales development with the market by expanding client usage through internal sales
• Implements established Risk Management Systems
• Learns, performs and manages all aspects of the operations of the company related to the use of the telephone, recruiting, selection, interviewing, and placement of field staff.
• Hires, trains, coaches and mentors all branch personnel
• Manages the office profitability
• Assists the Credit Department in the collection of receivables
• Learns Link’s proprietary software program
• Selects, trains, and provides an environment for individual development of each staff member
• Assigns all branch responsibilities to branch personnel in writing
• Provides written work schedules four (4) weeks in advance of the current week for office personnel
• Establishes monthly and annual goals and develop strategies to achieve those goals
• Acts as additional salesperson/CSR when required, recruits, selects, interviews field staff employees
• Resolves issues for clients, branch personnel and field staff

COMPETENCIES

• Ability to “multi – task”, to shift priorities quickly
• Detail – oriented, disciplined
• Good listener
• Strong work ethic
• Problem solving mentality
• High energy level
• Enthusiastic attitude
• Team player
• Warm, personable phone presence
• Empathy for Client problems, a genuine desire to help
• Ownership mentality
• Ability to lead and develop people

GENERAL RESPONSIBILITIES

Employees of Link Staffing Services play a critical role in our success.  As a team member, you are expected to:

• Do whatever is necessary to contribute to furthering the mission of Link Staffing Services – to provide such excellent service that we get “each client to be our advocate”;
• Demonstrate and work according to our Values;
• Be familiar with our operations, systems and policies and follow them;
• Seek ways to continually improve our operations;
• Go the extra step;
• Take pride and value our company, franchisees, employees, customers, and clients;
• Be part of solutions

 

For more information or to apply for this position, please email hr@linkstaffing.com.